No problem! You can let us know directly in two easy ways in the app or on the website:

1. Report an Issue: Go to your Orders tab, select Report an issue on your delivery, and choose "Something not collected".

2. Collections Tab: Go to the Collections tab in the app and tap "Something not collected? Click here".

Already reported an issue for a previous delivery? It sounds like we didn’t meet our usual standards, and we’re really sorry about that.