Collecting your empty glass bottles and refillable pots helps prevent truckloads of plastic from polluting the planet. To ensure your local driver collects your empties, please rinse and leave them in your usual delivery spot before your next scheduled delivery.

You can also let us know directly through two easy ways in the app or website:

1. Report an Issue: Go to your Orders tab, select Report an issue on your delivery, and choose "Something not collected".

2. Collections Tab: Go to the Collections tab in the app and tap "Something not collected? Click here".