We understand mystery calls can be concerning!

First off, if you’ve recently asked for a call from our customer service team - whether by message, email, or carrier pigeon (alright, maybe not the last one!) - then yes, that’ll have been one of our friendly team giving you a ring.

If you didn’t request a call, there’s still a good chance it was us. From time to time, our team picks up the phone to chat with customers who’ve not ordered in a while, recently cancelled, or created an account but haven’t yet placed their first order. Sometimes, we just want to check in, see how you’re getting on, or offer you something special - like an exclusive discount or doorstep deal.

If you happened to miss our call, no worries! Our sales team will try again later or over the next few days to catch you at a better time.