Products
- What are the allergens in your products?
- If I have a nut allergy, what products are safe to order?
- How do you keep my products cold?
- Are all your products plastic-free?
- Where are your products from?
- Is my milk organic?
- Why did you deliver in plastic?
- What steps do you take to prevent cross-contamination with allergens in your products?
- Can I consume a product past its 'use by' date, and what are the risks?
- Why does my fizzy drink sometimes lose its fizz before the expiration date?
- How is the fruit and veg stored in hubs?
- What’s the best way to clean eggs if they look dirty?
- How long can I keep eggs after the “best before”
- How should I store eggs, and can I leave them out at room temperature?
- How long can cheese stay un-refrigerated, and how should it be stored after opening?
- Can I freeze milk or milkshakes to extend their shelf life?
- Why does milk go off before the date on the cap?
- What is the process for cleaning and reusing packaging materials?
- How should I handle products that have passed their expiration date but look and smell fine?
- What is the recommended time frame for products to be left on the doorstep?
- What food safety training do hub employees receive?
- How are hub employees trained to handle perishable and non-perishable goods differently?
- What hygiene practices are enforced for employees handling food at the hub?
- Are there procedures in place to handle food items if a hub worker is sick or injured?
- When do staff wash their hands on-site?
- How often do you clean and sanitise the chillers?
- How do you monitor the shelf life of products in your hubs?
- Do you deliver products past their use by date?
- Do you deliver products past their best before date?
- How do you keep the chiller temperatures monitored?
- Are all your products plastic free?
- Are all your products from my local area?
- What are the allergens in your products?
- Do you sell gluten free products?
- How do you keep my product cold?
- How come certain products are available in other areas but not mine?
- Why are the products not supplied by Modern Milkman?
- Why is my milk off?
- Are your hens/cows treated with antibiotics?
- Why is my order packaged in plastic?
- Why isn't this product local to me?
- How do I build my milk hut?
- Do your suppliers use Bovaer?
- Is my milk Homogenised?
- How long does my milk last once opened?
- Is our milk kosher?
- Are our suppliers Red Tractor certified?
- How can milk be classed as Organic?
- How can milk be classed as Free Range?
- Is our milk halal?
- Is our Milk A2?
- Is our milk pasteurised?
- What kind of milk can I use to make cheese?
- What cattle do you breed?
- Do we sell lactose-free milk?
- What is Bovaer?
- Does our organic milk have Soil Association Certification?
- How long does it take for the milk to get from cow to my doorstep?
- How much calcium is in my milk?
- Return & Reuse bottles, how are they cleaned?
- What do the chickens eat?
- I ordered large eggs but the eggs are mixed sizes.
- Are chickens given hormones to produce larger eggs?
- Are our eggs British Lion stamped?
- Why is there blood in my egg?
- Why is my egg yolk pale, not golden?
- What grade is my egg?
- How can I tell if my eggs are fresh and ok to eat?
- When were my eggs laid?
- Are your bakery items suitable for vegetarians?
- Are all your breads vegetarian and vegan?
- Why does my sourdough only have one day of shelf life? Do I really have to eat it all in ONE day?
- Can I use double cream to make clotted cream?
- Why does the glass jar on my yoghurt have plastic on the lid?
- Are the bacon and sausages free range?
- Is the bacon nitrate free?
- How long can we keep the meat once opened?
- Can we freeze the sausages and bacon?
- Is the freshly squeezed orange juice vegan?
- My milk hut is looking a little worn out
- Why is my fruit bag wrapped in plastic?